Money back

A lot of love and care has gone into developing products at Sagajewels, and we are so confident that you'll love them that we offer a 14-day Money Back Guarantee with no questions asked.

If for any reason you are not happy with your purchase, please send us an email at sagajewelsofficial@gmail.com and include your order number in the email.

Please allow 2-5 working days for us to review your claim. If your claim is approved, we will provide you with an RA number along with our return shipping address. The customer will be responsible for the return shipping fee, and a 15% administrative fee will be deducted from the refund total.

Terms & Conditions:

Your claim must be lodged within 14 days from your purchase date.

Our Money Back Guarantee doesn't apply to any products bought during a sale period or where a discount/promotional code has been used.

The customer is only able to make a claim once, and it must be their first order on Sagajewels. If you have previously bought from us, unfortunately, you aren't eligible to lodge a money back claim.

We want you to be completely satisfied with your purchase, and we believe our Money Back Guarantee demonstrates our commitment to providing high-quality jewelry and exceptional customer service.

If you have any further questions or need assistance regarding our Money Back Guarantee, please don't hesitate to contact us. We're here to help!

Note: Discounted orders are not eligible for refund.