FAQs

Frequently Asked Questions (FAQs) - Sagajewels:

How can I place an order? To place an order, simply browse our collection on the Sagajewels website, select the items you wish to purchase, choose any customization options if available, and click "Add to Cart." Proceed to the checkout page, enter your shipping and payment details, and confirm your order.

What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment options such as PayPal and Apple Pay for your convenience.

Do you offer international shipping? Yes, we offer worldwide shipping. We provide free shipping for both domestic and international orders with tracking.

How long will it take to receive my order? The delivery times may vary depending on your location. Generally, it takes 6-14 business days for orders within the USA and Canada, 8-14 business days for Oceania, and 8-14 business days for Europe. Please note that processing times may apply before the order is shipped out.

Can I track my order? Yes, you will receive a tracking number via email once your order is shipped. You can use this tracking number to track the progress of your shipment.

What is your return policy? We offer a 14-day Money Back Guarantee. If you are not satisfied with your purchase, you can contact us within 14 days of receiving your order to initiate a return. Please refer to our Return Policy for more details on the process.

How do I contact customer support? If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email at [sagajewelsofficial@gmail.com] or through the contact form on our website. We strive to respond to all inquiries within 24-48 hours.

Do you offer customization or personalization options? Yes, we offer customization options for certain products. Please check the product descriptions or contact our customer support for more information about customization availability and instructions.

Are your products genuine and of high quality? At Sagajewels, we are committed to providing high-quality jewelry. Our products are made with care and attention to detail. We source our materials from reputable suppliers and ensure that our products meet stringent quality standards.

How can I stay updated on promotions and new arrivals? To stay updated on our latest promotions, new arrivals, and exclusive offers, you can subscribe to our newsletter. Simply enter your email address on our website, and you'll receive regular updates directly to your inbox.

If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We value your satisfaction and are dedicated to providing an exceptional shopping experience at Sagajewels.